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At Outwell we are proud to have been the first in the industry to launch
luminous guylines. It makes it easy for you to see the guylines and thus
move safely around the tent - even after dark.
How tight should Guyropes be? and how to adjust them.
Guy ropes need to have enough tension to both hold the tent but also to allow it to move. Guy ropes should not be over tight. Its worth adjusting these in the morning or evening. If its wet or cold the fabric can become looser and will need tightening. If you are due to have a warm dry day slacken your guy points to allow the tent to tighten up.
UK Postage
*All Express delivery orders must be placed no later than 11am to be posted the same day [Monday to Friday]. Orders placed after this day will be posted the following working day
England, Wales & Southern Scotland Order Value Up to £49.99
Low value & Large Letter Size - 2-5 Working Day* - £2.50 Standard Parcel - 2-5 Working Day - £4.00 Express Delivery - 1-2 Working Day - £8.00 Before 1PM - 1-2 Working Day - £15.00
Order Value Above £50.00
Standard Parcel - 2-5 Working Day - Free Express Delivery - 1-2 Working Day - £5.00 Before 1PM - 1-2 Working Day - £10.00
North Scotland, Northern Ireland, Isle Of Wight
Order Value Up to £49.99 & Under 1.99kg Low value & Large Letter Size - 2-5 Working Day* - £2.50 Standard Parcel - 2-5 Working Day - £4.00 Express Delivery - 1-2 Working Day* - £8.00
Order Value Above £50.00 & Under 1.99kg Standard Parcel - 2-5 Working Day - Free Express Delivery - 1-2 Working Day* - £5.00
Weight 2.00 to 2.75kg - 2-7 Working Day - Flat £10.00 Charge Weight 2.76 to 15kg - 2-7 Working Day - Flat £20.00 Charge
Scottish Islands, Channel Islands, Isle of Man
Order Value Up to £49.99 & Under 1.99kg Low value & Large Letter Size - 2-5 Working Day* - £2.50 Standard Parcel - 2-5 Working Day - £4.00 Express Delivery - 1-2 Working Day* - £8.00
Order Value Above £50.00 & Under 1.99kg Standard Parcel - 2-5 Working Day - Free Express Delivery - 1-2 Working Day* - £5.00
Weight 2.00 to 2.75kg - 2-7 Working Day - Flat £10.00 Charge Weight 2.76 to 15kg - 2-7 Working Day - Flat £25.00 Charge
Ireland Delivery times are taking anything up to 14 days to arrive
We can accept goods back for exchange or refund or Credit, The goods need to be of re-saleable quality and all labels and relevant paperwork are present. We will not accept any item back that has been worn, or not in a re-saleable condition i.e animal hair's, odors from smoke or fragrances, or any sign that goods have been used other than inspecting indoors.
Before sending your item back please make sure of the following • The item is still in a new and unused condition, free of odors and pet hairs • All labels and swing tags are still attached to the garment, All labels and swing tags are still attached to the garment, and any boxed items are kept in the original box. • Any items which are blister packed are still in the condition in which they are sent. • Tents and canopies have not been erected and still in their original box